Dynamics101
NEWS
Microsoft has launched Governance for Dynamics 365 Customer Service in Public Preview. The new feature automatically checks outbound customer emails against administrator-defined compliance and brand policies—before they’re ever sent. It arrives as part of the Quality Evaluation Agent suite in the 2026 Release Wave 1.
Choosing the right Dynamics 365 manufacturing partner is critical to ERP success. This blog compares top partners in North America and what sets them apart. Learn how to evaluate partners based on industry expertise, solutions, and real-world manufacturing experience.
Microsoft has announced the winners of the 2025 Americas Partner of the Year Awards, recognizing partners for innovation, customer impact, and excellence in cloud and AI delivery. The awards program highlights top-performing Microsoft partners across North, Central, and South America.
Microsoft has introduced a new contractor pricing model for Dynamics 365 Field Service, offering businesses a flexible and cost-effective licensing option for third-party technicians and contractors.
Microsoft is retiring Power BI Premium per capacity and transitioning to Microsoft Fabric SKU by January 1, 2025. Learn about the key dates, transition plans, and new features of Microsoft Fabric.
Microsoft’s Dynamics 365 Marketing has been renamed “Dynamics 365 Customer Insights – Journeys” to unify the various Dynamics 365 apps under a single offering. The rebranding comes as part of Microsoft’s efforts to simplify its Dynamics 365 product line and make it easier for customers to understand and navigate.