What is Immersive Home?
If you have been watching Microsoft’s AI investments in Dynamics 365, Immersive Home is where a lot of that work becomes visible to everyday users.
Immersive Home is a modern, AI-first landing page that adapts to your most important work, aids decision making, and reduces the need to navigate elsewhere to complete common tasks. Rather than landing on a traditional workspace or menu, Immersive Home features a greeting and work summary, suggestions related to AI agents, and a central focus on work items. It also includes agent activity overviews and a ranked view of spaces, including the classic workspaces in finance and operations apps.
The feature is currently available as a production-ready preview for organizations running version 10.0.44 or later, with general availability planned within the 2026 Release Wave 1 window of April through September 2026.
What you see when you open it
Immersive Home features a greeting and work summary, suggestions related to AI agents, and a central focus on work items. It also includes agent activity overviews and a ranked view of spaces, including the classic workspaces in finance and operations apps.
The suggestion area is particularly useful for organizations just beginning to activate AI agents. It presents relevant callouts, such as suggestions to enroll an agent skill into service for a specific task or to provide additional instructions to make an agent’s service more beneficial. Each suggestion typically provides an action that guides you to follow through and take the necessary steps.
For teams that have already activated agents, the work items area brings agent-generated tasks directly into the daily flow. This includes activities from agent-generated action plans, such as when an agent prepares a reminder email for a vendor asking them to confirm purchase orders — and you need to review it before it is sent. In most cases, you can act directly from Immersive Home without navigating away.
How it connects to AI agents in Finance and Operations
Immersive Home is not a standalone feature, it is the interface layer that makes the rest of Microsoft’s agentic AI investments in Dynamics 365 Finance and Operations practical to use.
The Agent activity area is only shown when AI agents are enabled in your environment. For each activated agent, this area shows a section where the agent presents its key activity metrics — such as the number of cases processed, emails sent, or estimated time saved.
This matters because the 2026 Release Wave 1 introduces or expands several agents across Finance and Operations, including the Account Reconciliation Agent, the Supplier Communications Agent, and warehouse picking and rebalancing agents in Supply Chain Management. Finance and operations cross-app capabilities will also introduce improvements to Model Context Protocol servers and new AI-powered chat experiences integrated with Microsoft 365 Copilot, bringing intelligent assistance directly into daily workflows.
Immersive Home ties all of that together in one place.
Technical requirements before you enable it
Organizations looking to turn on Immersive Home should confirm they meet the prerequisites before doing so. Your finance and operations apps must run version 10.0.44 (10.0.2263.30) or later, and you must link a Dataverse environment to your finance and operations apps environment.
This means organizations without an active Power Platform integration will need to complete that step first. For organizations that have already adopted the unified admin experience for Finance and Operations, this prerequisite should already be met.
Administrators can enable the feature through Feature Management in the Finance and Operations workspace.
What this means for Finance and Operations customers
The general availability of Immersive Home is a practical signal that Microsoft considers the agentic layer in Finance and Operations ready for production use — not just experimentation.
For organizations that have been holding off on activating AI agents due to governance concerns, Immersive Home directly addresses that hesitation. Administrators will be able to view all agent activity, cancel agent actions using batch jobs, and modify activity history retention periods — giving them meaningful oversight of what agents are doing across the organization.
Next steps
Immersive Home gives Finance and Operations users something they have not had before: a clear, governed view of AI activity alongside their day-to-day work. For organizations running version 10.0.44 or later with a linked Dataverse environment, enabling the feature in a test environment is a reasonable next step — particularly for teams that plan to activate any of the new agents arriving in Wave 1.
For teams that want to understand how these changes fit into a broader upgrade or modernization plan, working with an experienced Dynamics 365 Finance & Operations partner can help evaluate readiness and map out a practical path forward.
