Dynamics101
NEWS
Microsoft has introduced Dynamics 365 Activate, an AI-powered implementation tool aimed at reducing the cost and risk of moving to Dynamics 365. The first public preview targets Salesforce-to-Dynamics 365 CRM migrations, with ERP scenarios planned later this year.
Microsoft is increasing the list price of both Power Apps Premium plans by $2 per user, per month effective January 1, 2027. Existing subscriptions retain their current pricing through the end of their subscription term, while Microsoft 365 and Dynamics 365 Power Apps entitlements are not affected.
Dynamics 365 Sales has again been placed in the Leaders quadrant of the Gartner Magic Quadrant for CRM Sales Platforms, marking sixteen straight years of recognition. Behind the badge sits a growing lineup of AI agents aimed at shifting CRM from a system of record to one that acts on seller data.
Starting in September 2026, Dynamics 365, Power Platform, and Dataverse roadmap content moves to the AI at Work roadmap. Microsoft is retiring the twice-yearly release wave model in favor of continuous publishing, with Release Planner set to retire by November 2026.
Microsoft has announced general availability of the Dynamics 365 Customer Service MCP Server. The offering exposes more than 90 service tools to MCP-compatible AI clients — including Microsoft 365 Copilot, Copilot Studio, ChatGPT, and Claude Code — through a governed Dataverse connection.