NEWS

Microsoft introduces Expense Agent for Dynamics 365 Business Central

Microsoft has announced the Expense Agent, a brand-new AI-powered feature for Dynamics 365 Business Central as part of 2026 Release Wave 1. Designed for employees who are not ERP users, the agent automates expense capture, categorization, and submission through Outlook, a dedicated web app, and Business Central itself — with the US public preview now open as of May 8, 2026.

Microsoft launches governance feature for Dynamics 365 Customer Service in public preview

Microsoft has launched Governance for Dynamics 365 Customer Service in Public Preview. The new feature automatically checks outbound customer emails against administrator-defined compliance and brand policies—before they’re ever sent. It arrives as part of the Quality Evaluation Agent suite in the 2026 Release Wave 1.

NACHA 2026 rule changes and Dynamics GP: What ACH users need to know

NACHA’s 2026 ACH operating rule changes have raised questions across the Dynamics GP community about whether system updates are required. Microsoft has clarified that no GP code changes are planned, but there are still practical steps GP customers should be taking now to stay compliant and operationally ready.

Meet Immersive Home: Microsoft's AI-first workspace coming to Dynamics 365 Finance and Operations

Microsoft is rolling out general availability of Immersive Home in Dynamics 365 Finance and Operations as part of 2026 Release Wave 1. The new AI-first landing page gives users a single place to monitor agent activity, manage priorities, and take action — without navigating away from a central hub.

Dynamics NAV 2016 End of Life: April 14, 2026 Deadline Approaching

Microsoft Dynamics NAV 2016 reaches the end of its extended support period on April 14, 2026. After that date, the product will receive no further security updates, patches, or technical support from Microsoft, leaving organizations still running NAV 2016 fully exposed and unsupported.

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